Legal conditions for wallets and accounts
Our Legal terms describe who may access the service, how an account is opened and which records we use to confirm account activity. Access depends on local law, so you must check that your use is permitted in your location before continuing. Phone verification may be
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required before account access, and details connected with DANA, OVO, GoPay, QRIS, bank transfer or a virtual account can be checked against your account record. We may ask for clarification when payment ownership or transaction details do not match. The same terms explain account closure, restricted
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access, policy changes and the route for raising a concern. BCA, BRI, Mandiri and BNI transfers remain subject to the instructions shown at the time of payment. Our Legal wording is the reference point when a wallet status, account detail or local eligibility question needs a
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clear answer.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.